Jira Service Management

{"xsrfToken":"4754f32decfe40106aab82516e10a83e3246ae32_lout","branding":{"id":"1","key":"s9help","name":"Strategy9 Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#02c0db","headerLinkHoverBGColor":"#02c0db","headerBadgeColor":"#02c0db"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/55981285-14eb-42d5-91a9-12ea1fe65587/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWUyODVhNC0yYjg3LTRlMTgtOWJkOS00OWY4ZjNmOWE3NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU1OTgxMjg1LTE0ZWItNDJkNS05MWE5LTEyZWExZmU2NTU4NyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4MDgsIm5iZiI6MTczMjE3MDIwOH0.iENWdSURmCUH3hs1HlcM9dO0NAHRaJ_ar3or4ICiViY&client=d1e285a4-2b87-4e18-9bd9-49f8f3f9a74d&mode=fit","logoId":"55981285-14eb-42d5-91a9-12ea1fe65587","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Strategy9 Help Center","sharedPortalName":"Strategy9 Help Center","userInitialAnnouncementHeader":"Latest News","userInitialAnnouncementMessageWiki":"Strategy9 is proud to announce the launch of our latest version of <a href=\"https://mail2.emailiq.ca\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EmailIQ!</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Strategy9 Help Center","sharedPortalName":"Strategy9 Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ae6436c1-9cfc-4182-b03d-6f0dc788ab6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWUyODVhNC0yYjg3LTRlMTgtOWJkOS00OWY4ZjNmOWE3NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlNjQzNmMxLTljZmMtNDE4Mi1iMDNkLTZmMGRjNzg4YWI2ZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4MDgsIm5iZiI6MTczMjE3MDIwOH0.xzJnPTBU9mPOEwtIjcLrxnTp8qO8uLnl7iCKq_X0dHs&client=d1e285a4-2b87-4e18-9bd9-49f8f3f9a74d&height=300&mode=fit","bannerMediaApiFileId":"ae6436c1-9cfc-4182-b03d-6f0dc788ab6f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"s9help","projectId":10100,"serviceDeskId":1,"name":"Strategy9 Support","description":"Welcome! You can raise a Strategy9 Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10683,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10666,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10691,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10691","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10676,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10676","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10711,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10698,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10698","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10672,"iconUrl":"https://strategy9.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10672","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,5,6,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8cf85e08-1547-3427-a164-43000958bca3","appLinkName":"System Confluence","appLinkUrl":"https://strategy9.atlassian.net/wiki","spaceKey":"S9HELP","spaceName":"Strategy9 Support","spaceUrl":"https://strategy9.atlassian.net/wiki/spaces/S9HELP","isServer":false},"labels":[],"projectKey":"S9HELP","serviceDeskId":1,"kbLinkDomainURLs":["https://strategy9.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"S9HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWUyODVhNC0yYjg3LTRlMTgtOWJkOS00OWY4ZjNmOWE3NGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE0MDgsIm5iZiI6MTczMjE3MDIwOH0.dKR1KiVWP7Ai8OhVK0pOawwdko8xrLPusf9Yy8P2OBo","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"d1e285a4-2b87-4e18-9bd9-49f8f3f9a74d","tokenDurationInMins":20}},"sharedPortal":{"name":"Strategy9 Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://strategy9.atlassian.net/wiki","kbLinkDomainURLs":["https://strategy9.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=strategy9","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4754f32decfe40106aab82516e10a83e3246ae32_lout","baseUrl":"https://strategy9.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://strategy9.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d1e285a4-2b87-4e18-9bd9-49f8f3f9a74d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"334f10c439c247f4a5e59f230e3964f2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}